Refund Policy

Try it before you pay

Every new account gets a free 14-day trial of Pro, once per person. It needs no card, so you can decide whether Pageisle is for you before you pay anything.

If you subscribe while your trial is still running, your first payment is taken on the day it ends. Cancel before then and nothing is charged.

Cancelling

You can cancel Pro at any time. It stays on until the end of the period you've already paid for, and isn't renewed after that. Your spaces and files are kept, and you can still export them or delete your account.

Refunds

If Pro isn't right for you, ask for a refund within 7 days of your first payment, or of a yearly renewal, and we'll refund it in full. Other payments aren't refunded, except where the law says they must be.

If the consumer law of your country gives you longer (in the EU, the UK and Türkiye, for example, many purchases can be withdrawn from within 14 days), you get the longer period.

If something on our side kept you from using Pageisle for a long time, tell us: we'll make it right.

Payments are taken by Paddle, our reseller and the merchant of record for every purchase, so a refund is paid by Paddle, back to the way you paid. It usually shows within 5 to 10 working days, depending on your bank.

How to ask

Write to hello@pageisle.com from the email address of your account, and say which payment it is about. We answer within a few days.

Your rights

Nothing in this policy takes away the rights you have under the consumer law where you live. See also our Terms of Use.